Your employees perform best when their technology is performing at its best. Our Desktop Support services will troubleshoot and repair both hardware and software problems via the phone, through remote access, and on-site when necessary. Your employees will enjoy the dependability of on-call desktop support without the cost of paying for full time IT staff.
In addition to resolving immediate user issues, we can proactively manage your desktop technology to prevent problems before they can occur. We remotely monitor and perform preventative maintenance activities. Our services include maintaining license expirations, software updates and patches, network usage and connectivity, disk space, and anti-virus scans. When problems are detected, we receive automatic notification and take corrective actions to prevent costly downtime.
The benefits of Desktop Support services go beyond employee productivity. Your business will also benefit from data protection, extended hardware life, and network reliability.